WCM Syndication – Failed to Fetch Error

Hi Folks,

Last weekend I hit the “Failed to Fetch” error during the WCM Syndication. After consulting to several IBM engineers, I finally managed to solve it.

This article shows you how to solve this issue.

This is the error that you will see in the

“SystemOut.logDepRef(id:e1e33e004d38843daddcbfa9d90c6c64 type: com.aptrix.pluto.cmpnt.FileResourceCmpnt nonDraft:true draft:false purged:false parentId:e1e33e004d38843daddcbfa9d90c6c64 timeStamp:1242648680000 stateUpdate: false versions:null) could not be found”

These are the steps to solve it:

1. Delete the existing syndicator-subscriber pair
2. Stop the portal server on the syndicator machine
3. Navigate to /WPSHOME/config
4. Run the /wpsconfig.bat wcm-reset-event-log task. This will essentially clear the data that the syndicator is using to send the content. Note that this is to be run inside the syndicator machine
5. You might also want to exclude the versions from the syndication by adding “deployment.noVersions=true” inside the WCMConfigService.properties in both syndicator and subscriber machines
6. Start the portal server at the syndicator machine
7. Re-create the syndicator – subscriber pair
8. Make sure that you rebuild the syndication once this has been done.

Hope this will help everyone!

Cheers!